Intellectual Property
All content published and made available on our Site is the property of Frankie Knox and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Third Party Goods and Services
Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.

Links to Other Websites
Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.

Limitation of Liability
Frankie Knox and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Frankie Knox and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law
These Terms and Conditions are governed by the laws of the Commonwealth of Virginia.

Dispute Resolution
Subject to any exceptions specified in these Terms and Conditions, if you and Frankie Knox are unable to resolve any dispute through informal discussion, then you and Frankie Knox agree to submit the issue before an arbitrator. The decision of the arbitrator will be final and binding. Any arbitrator must be a neutral party acceptable to both you and Frankie Knox. The costs of any arbitration will be paid by the unsuccessful party.

Notwithstanding any other provision in these Terms and Conditions, you and Frankie Knox agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.

Additional Terms

• Refund Policy
  Our team is ready to begin a project as soon as an invoice is paid but can only start when all the documentation is properly received. It is a client’s responsibility to return all documents in a timely manner. Links are provided on our website and in line item descriptions of our invoice to complete any necessary documents directly online. Time is scheduled in our team members calendar to start your project when an invoice is paid and if documents are not returned within 72 hours of payment, the client’s project may be pushed towards the back of rotation to start when the documents are finally submitted. The client reserves the right to cancel any order within 72 hours of payment and be returned their payment in full. No refund can be given outside of these time frames. If documents are received and the project has already started within the 72 hour time frame, no refund can be given.
  

Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:

(757) 955-8466
info@headstartbiz.com
440 Monticello Ave Ste 1800, Norfolk, VA, 23510

You can also contact us through the feedback form available on our Site.

Effective Date: 22nd day of November, 2021